Privacy Policy
Privacy Policy
DATED: AUGUST 11, 2026
Welcome to the KeyRing LLC Website/Mobile App. We respect your privacy and have developed this Privacy Policy (“Policy”) to help you understand how KeyRing LLC (“Company,” “We”, “Our”, “Us”) collects, uses, protects, discloses and shares your personal information when you visit our Website [Keyringpm.com], download and use our App, or use the KeyRing™ property management software platform and the related Subscription Services ("Services").
We may change this Privacy Policy at any time at our discretion. If we make material changes to this Privacy Policy, we will conspicuously state that we have updated the Privacy Policy on the Website and the App or otherwise communicate with you about the changes. All changes will be effective immediately upon posting to the Website and the App.
1. WHAT IS PERSONAL INFORMATION?
For purposes of this Privacy Policy, “Personal Information” means information that alone or in combination identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Personal Information does not include publicly available information or deidentified and aggregated information created using personal information.
2. PERSONAL INFORMATION WE COLLECT
We collect the following categories of Personal Information when you use our Website, create an account, use the App or use our Services:
Category |
Examples |
|---|---|
Identifiers |
Full name, mailing address, billing address, property address, unit number, email address, phone number, IP address and date of birth. |
Customer Records |
Name, account information such as user name and password, signature, job title, address, social security number, driver’s license number, passport or other government issued ID card including images of those items |
Search Questions and Responses Resulting from Use of AI Tools |
When you use our AI-powered search or speech-to-text features, we collect your search questions and responses generated by the AI tools. |
Financial Information |
Bank account information, credit and debit card information, tax ID and billing contact information. |
Commercial Information |
Lease term, rent amount, payment status, payment history, move-in and move-out dates, insurance information, transaction histories and utility charges |
Internet Activity |
IP Address, device ID, third-party credentials when you link your account for login; browsing history, search history, information regarding your interactions with the Website, App or an advertisement, hardware information, operating system version, browser type and version, browser language, media access control (MAC), screen resolution, cookie information, system type, access times, and referring website URLs; products and services you may have viewed on the Website or when using the App. |
Imprecise Geolocation Data |
City, state, zip code, and country (based on IP Address). However, it may include precise geolocation if you enable that feature in your mobile app in connection with using certain services. |
Sensory Information |
Recordings of customer service calls; photos and videos you upload to the Website, the App or the Services. Recordings of your voice when you use the voice to text features of our Services. |
Professional and Employment Information |
Employment history, job title, references |
3. SOURCES OF THE PERSONAL INFORMATION WE COLLECT
We collect Personal Information from three primary sources: (a) information you provide to us when you communicate with us, visit our Website, use our App or use the Services; (b) information we collect automatically, including by use of cookies and online tracking mechanisms when you visit the Website or use our App or (c) information from third party sources, such as our Customers who authorize you to use the Services or from public sources.
4. PURPOSE FOR WHICH WE COLLECT AND USE PERSONAL INFORMATION
Purpose |
Examples |
|---|---|
To Provide the Services |
|
To Provide you with access to our AI Powered Search and Speech to Text Features |
|
Business Operations |
|
To Operate and Improve our Website, our App and the Services |
|
Data Analytics |
|
Marketing & Advertising Purposes |
|
Security and Fraud Protection |
|
For Compliance and Legal Purposes |
|
5. CATEGORIES OF THIRD PARTIES WITH WHOM WE MAY DISCLOSE OR SHARE PERSONAL INFORMATION
We may disclose or share your Personal Information with the following categories of parties for the purposes described below:
With Whom We Disclose or Share Personal Information |
Examples |
|---|---|
Parents and Affiliates |
We may share your Personal Information with any of our businesses that are controlled by, control, or are under common control with our Company (“Affiliates”) to operate our business. |
Service Providers |
We may share your Personal Information with service providers, in accordance with contractual provisions that require them to protect your Personal Information. For example, we use service providers for the following purposes:
|
AI Service Providers |
|
Third-Party Advertising Networks and Social Media Platforms |
We may share your Personal Information with third parties to provide targeted advertising and to perform data and statistical analysis for us regarding your use of our Website, the App and our Services. |
Government and Law Enforcement |
We may disclose your Personal Information to law enforcement, governmental agencies and officials, courts, and taxing authorities as required by law, including to respond to court orders and subpoenas. We may disclose Personal Information in these instances: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information to government or law enforcement by our legal counsel, (iii) when necessary to identify, contact, or bring a legal action against someone who may cause or be causing harm to, or interfering with, our legal rights or the rights of our employees, customers or their authorized users, or any third party; (iv) to protect the safety, security, and legal rights of our Company, our members, employees, customers, their authorized users or third parties, (v) to prevent illegal or other activity which is prohibited by or to enforce our Terms of Use, the Subscription Services Agreement, or the End User License Agreement, or (vi) to otherwise comply with applicable law. |
Professional Advisors |
We may share certain Personal Information to receive advice from our professional advisors, such as our attorneys, accountants, insurance, financial and business advisors, in their capacity as advisors to us. |
Corporate Transactions |
We may disclose, share, transfer or sell your Personal Information in connection with a contemplated or completed strategic business transaction such as a merger, acquisition, sale of all or substantially all of our assets or equity to a subsequent owner or operator, or in the case of a dissolution, bankruptcy, liquidation or other similar business transaction, including during the due diligence process. |
6. DE-IDENTIFIED/AGGREGATED DATA
We may de-identify or aggregate your Personal Information so it can no longer be used to identify you as an individual. Once we do this, the information is no longer considered Personal Information, and we can use it for any lawful purpose, including but not limited to data analytics, benchmarking, research and identifying trends in the real estate market. We will not attempt to reverse this process or attempt to re-identify Personal Information once we have de-identified or aggregated that data.
7. INFORMATION WE PROCESS ON BEHALF OF CUSTOMERS AS A DATA PROCESSOR
Our customers may permit employees, co-property owners, property managers, third party service providers, tenants and tenant applicants (“Authorized Users”), to use the Services, including for communications purposes and to allow tenants to make certain payments using the Services.
The Personal Information we process will include information that Authorized Users submit to the Services. We process Personal Information of our Customers and their Authorized Users solely for the purpose of providing and supporting the Services and in accordance with our agreements with our customers.
Our customers are responsible for providing notices to and obtaining any required consents from any Authorized Users whose Personal Information they submit to the Services. Requests to exercise privacy rights relating to information processed on behalf of a Customer should be directed to the Customer and not to us.
8. COOKIES AND OTHER TRACKING TECHNOLOGY
We may use cookies, web beacons, pixel tags, and other tracking technologies (collectively "Cookies") on our Website and our App. A cookie is a small text file that our Services save onto your computer or device when you visit our Website or use our App. We use these Cookies to share certain Personal Information such as your IP address and device ID to those third parties to serve you with targeted advertising and to perform data analytics.
You may limit use of your Personal Information in the following ways:
How to Update your Personal Information. You may update your Personal Information by contacting us using the information in the “Contact Us” section below.
How to Opt Out of Targeted Advertising. If you wish to limit or opt out of third-party advertising, you can do one or more of the following:
- Change your Browser Settings. The Options/Settings section of most internet browsers will tell you how to manage Cookies and other technologies that may be uploaded to your device, including how to disable such technologies.
- Change your Preferences. To change your preferences with respect to certain online ads and to obtain more information about ad networks and online behavioral advertising, please visit the National Advertising Initiative Consumer Opt Out page and the Digital Advertising Alliance’s Consumer Choice Tool. Please note that even if you opt-out of receiving interest-based advertising, you may still receive advertisements, but they will be more general in nature. In addition, the electronic device you use to visit our Website or App may offer relevant privacy settings; please see the device settings for details.
9. HOW WE PROTECT PERSONAL INFORMATION
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, or acquisition. While we take reasonable steps to protect Personal Information, no method of transmission over the Internet or method of electronic storage is completely secure. If we were to experience a data incident impacting your Personal Information, we will notify you in accordance with applicable laws.
10. SHINE THE LIGHT
California’s “Shine the Light” law (California Civil Code § 1798.83) permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. California residents may request (a) a list of the categories of Personal Information disclosed to third parties for their direct marketing purposes during the preceding calendar year, and (b) the names and addresses of the third parties that received such information. You may submit a request by emailing us at [support@keyringpm.com] or writing to us at the address listed in the “Contact Information” section below. Please include your name, mailing address, and a statement that your request is made under “Shine the Light.” We will respond to properly submitted requests in accordance with applicable law.
11. LEAVING OUR WEBSITE AND/OR LINKING TO THIRD PARTIES
When you leave this Website or App and go to another linked website, we are not responsible for the content or availability of the linked website. We do not represent either the third party or you if you enter a transaction on the third-party website. The privacy and security policies of the linked websites may differ from our security practices. The inclusion of any link does not imply our endorsement of any other company, its website(s), or its product(s) and/or service(s). We are not responsible for the privacy practices or content of any other websites.
12. SOCIAL MEDIA
We are active on certain social media websites (e.g., Facebook, LinkedIn, TikTok, YouTube and Instagram) and share information with others.
If you contact us on one of our social media platforms, request services, or otherwise communicate directly with us on social media, we may contact you to interact with you. For more information about social media advertising and social media plugins from other social media websites, please refer to those websites’ privacy and data sharing statements.
13. CHILDREN'S PRIVACY
Our Website and App are not intended for or directed to individuals under 18 years of age or the age of majority in their state of residence. We do not knowingly collect any personal information from children under the age of majority. If a parent or legal guardian learns that their child provided us with Personal Information without consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
14. DATA RETENTION
We will only retain Personal Information which we collect from you for as long as it is needed to meet our business and legal obligations.
15. INTERNATIONAL USERS
Our Website, App and Services are intended for use only within the United States. If you access our Website, App or Services from outside the U.S., please be aware that any Personal Information you provide may be transferred to, stored in, and processed in the United States, where our servers and operations are located. U.S. data protection laws may differ from those in your country of residence.
16. CONTACT INFORMATION
If you have any questions about this Privacy Policy or our security practices with regard to Personal Information, please contact us as follows:
KeyRing LLC
51 Deforest Avenue
Summit NJ 07901
Attn: Privacy